FAQ
Restaurant POS & QR Menu FAQ
Common questions about Menu Loq, digital QR menus, customer ordering, kitchen workflow, reports, and the 30-day free trial.
What is a Restaurant POS system?
A restaurant POS system helps staff create orders, manage billing, track payments, print invoices, and keep sales records organized.
What is a Digital QR Menu?
A digital QR menu lets customers scan a QR code and browse your live menu on their phone.
Do customers need to install an app?
No. Customers can open the menu in their mobile browser after scanning the QR code.
Can I update menu items anytime?
Yes. You can update categories, item details, prices, photos, and availability from the dashboard.
Can I manage dine-in, takeaway, and delivery orders?
Yes. Menu Loq is designed to support common restaurant order types in one workflow.
Does it support table-wise QR codes?
Yes. Table-wise QR codes help identify where a QR order came from.
Can kitchen staff receive orders?
Yes. Kitchen order workflow can show item details, quantities, addons, and preparation notes.
Can I see sales reports?
Yes. Reports help review sales, order activity, payment totals, and operational trends.
Are POS and QR ordering included in every paid plan?
Yes. Paid membership plans include the core POS, QR ordering, order management, billing, reports, and related restaurant management tools.
Is there a 30-day free trial?
Yes. Menu Loq provides a 30-day free trial so you can test the dashboard, menu, tables, staff, orders, and billing workflow before choosing a paid membership plan.
Are paid membership plan fees refundable?
No. Because a 30-day free trial is provided before purchase, paid membership plan fees are fully non-refundable.
Do I need a credit card to start the trial?
No. You can create a trial account and use Menu Loq for 30 days without adding a credit card.
Can I accept online payments?
Yes. Menu Loq supports payment gateway workflows where available. Gateway setup, supported providers, and payment processing depend on your enabled gateway configuration.
Does Menu Loq store customer card numbers?
No. Online payment details are processed through supported third-party payment providers. Menu Loq does not store full card numbers on its own servers.
Can I upgrade my membership later?
Yes. You can move to a longer membership cycle when your restaurant is ready. The selected plan, checkout page, or invoice will show the applicable details.
What happens after the trial ends?
After the trial period, you need to choose a paid membership plan to continue using Menu Loq without interruption.
Is it suitable for small restaurants?
Yes. Small restaurants can start with QR menu or basic POS and upgrade as operations grow.
How can I try Menu Loq?
Create a free trial account and explore Menu Loq in your own restaurant workspace.
How can I get support?
You can contact Menu Loq through the official support channel for setup, billing, account, or service questions.
Free Trial
Still have questions?
Start your 30-day free trial and check the software workflow directly from your own dashboard.