Restaurant POS & QR Menu FAQ

A restaurant POS system helps staff create orders, manage billing, track payments, print invoices, and keep sales records organized.

A digital QR menu lets customers scan a QR code and browse your live menu on their phone.

Yes. You can use the MenuLoq Business App on Android for POS, orders, kitchen workflow, and daily operations, alongside the web dashboard. Download the APK from the website now. The app will also be published on the Google Play Store very soon.

Download the MenuLoq Business App APK from the Download Business App section on this website. Google Play Store publication is coming very soon.

Yes. You can update categories, item details, prices, photos, and availability from the dashboard.

Yes. MenuLoq is designed to support common restaurant order types in one workflow.

Yes. Table-wise QR codes help identify where a QR order came from.

Yes. You can send kitchen order tickets (KOT) and optionally enable a live Kitchen Display System (KDS) for station-based ticket handling.

Customer order display is a guest-facing screen that shows order status so diners can follow preparation progress without asking staff.

Yes. You can enable thermal printing for receipts and KOT on Bluetooth Classic or network (LAN) printers from the Android Business App, and configure routing from business settings. USB printing is planned for a later release.

Yes. Shift management and cash in/out tracking are available and can be enabled when your restaurant needs stronger cash control.

Yes. Reports help review sales, order activity, payment totals, and operational trends from the reports hub.

Yes. Paid membership plans include the core POS, QR ordering, order management, billing, kitchen tools, reports, and related restaurant management features.

Yes. MenuLoq provides a 30-day free trial so you can test the dashboard, menu, tables, staff, orders, and billing workflow before choosing a paid membership plan.

No. You can create a trial account and use MenuLoq for 30 days without adding a credit card. You will not be charged automatically when the trial ends.

Subscription fees are generally non-refundable once a paid billing period has started, except where a refund is required by applicable law or expressly stated in your plan or invoice. A 30-day free trial is available before purchase so you can evaluate the service first.

After the trial period, choose a paid membership plan if you want to continue using paid features. The trial does not convert to a paid plan automatically.

Yes. MenuLoq supports payment gateway workflows and payment links where available. Gateway setup, supported providers, and payment processing depend on your enabled gateway configuration.

No. Online payment details are processed through supported third-party payment providers. MenuLoq does not store full card numbers on its own servers.

Yes. You can move to a longer membership cycle when your restaurant is ready. The selected plan, checkout page, or invoice will show the applicable details.

Yes. Small restaurants can start with QR menu or basic POS and enable kitchen display, printing, or shift tools as operations grow.

Create a free trial account and explore MenuLoq in your own restaurant workspace.

Message MenuLoq on WhatsApp at +880 1553-777117 for billing, account, or service questions.